SERVPRO of Ventura: CUSTOMER SAFETY IS IMPORTANT

5/10/2021 (Permalink)

SERVPRO Truck

SERVPRO OF VENTURA: CUSTOMER SAFETY IS IMPORTANT

No matter how nice you are. No matter how polite your customer service team members are, if a customer is injured because of unsafe products and services, it is nearly impossible to recover from the negative blow your costumer experience will take.

At SERVPRO of Ventura, we believe taking care of our customers is about more than just completing the job. It is how you do that job, what tools you use and by making customer safety a top priority. This may require added costs but we believe that there are no shortcuts when it comes to providing services for our customers. Here are steps we take to ensure the safety of our customers.

1. Product

• We are using the safest “green” products. Plant based and hospital grade disinfecting solution that will not harm humans or animals.

2. Training and Certification

• Our technicians undergo training to ensure that they utilize proper techniques for safe environments for our crew and our customers.
• IICRC Certification
• OSHA 10 and OSHA 30 Certification

3. Protocols and Standard

• Proper Containment
• Certified: SERVPRO Cleaned
• PPE
• Proper disposal of biohazard waste

SERVPRO of Ventura provide a comprehensive approach for the restoration and recovery your damaged home after a disaster. Our team consists of contractors and skilled technicians accredited from the Institute of Inspection, Cleaning and Restoration Certification (IICRC).

If you have any questions, please do not hesitate to call SERVPRO of Ventura at (805) 656-3911.