What our Customers say...

Water Damage Testimonials

I will like to Thank SERVPRO, and their staff for being so supportive and understanding when helping us in  the restoration of our business, we had lots of water damage it was just horrible!  SERVPRO manager Hilda was great when asked to explain how the restoration process was going to go. Thank you SERVPRO Ventura. 

My water heater bursts on last Friday. The plumber was not able to get to my house until the following Monday. We called SERVPRO because the water had leaked into the laundry room, bedroom carpet, and stained the drywall. SERVPRO came in and extracted the water and cleaned up the water damage!



I could not be happier with the technician who came out, explained the process thoroughly, and completed the job.



Thanks Gonzalo!

My water heater bursts on last Friday. The plumber was not able to get to my house until the following Monday. We called SERVPRO because the water had leaked into the laundry room, bedroom carpet, and stained the drywall. SERVPRO came in and extracted the water and cleaned up the water damage!



I could not be happier with the technician who came out, explained the process thoroughly, and completed the job.



Thanks Gonzalo!

I had a flood at my house in the middle of the night due to my toilet overflowing. I called SERVPRO of Ventura and they came to my house within an hour. They extracted the standing water put some equipment in place. The technicians were great, they answered all my questions. Great customer service. They dried out the rooms in 3 days!

They were very responsive and very pragmatic in how they went about pricing and doing the job. Other bids I received were loaded to the hilt and would have cost 4 times what was appropriate for the perceived damage. It turned out I only needed preventive measures that were common sense that the layman would understand.. There crew was always on-time, knowledgeable and thorough and did not try to sell excess procedures. They also do not do reconstruction and avoid a conflict of interest.

Very professional! They take the fear out of water damage and mold. When our 2 year old son poured copious amounts of water onto our bathroom floor - resulting in water out into the hall, under the carpet the tile and down the walls to the first floor - they were able to come out the same day, accurately assess the extent of the damage and start drying it out.